Frequently Asked Questions



Basic Information

1. Why was a notice issued?

The Circuit Court for Miami-Dade County, Florida, authorized a notice. You have a right to know about the proposed Settlement of this class action lawsuit, and about all of your options, before the Court decides whether to grant final approval of the Settlement. The Notice explains the lawsuit, your legal rights, what benefits are available, and who can receive them.

The lawsuit is called Barry Alexander v. Community Realty Management, Inc., Case No. 2026-009398-CA-01. It is pending in the Circuit Court for Miami-Dade County, Florida. The person that filed this lawsuit is called the “Plaintiff” (or “Class Representative”) and the company they sued, Community Realty Management, Inc., is called the “Defendant.”

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2. What is this lawsuit about?

This lawsuit alleges that on October 22, 2024, Defendant became aware of suspicious activity in its email tenant. In response, Defendant engaged third-party cybersecurity specialists to determine the nature and scope of the data security incident which revealed that an unauthorized actor potentially accessed a limited number of email accounts from September 10, 2024, to October 22, 2024. These accounts may have contained personal information such as: name; Social Security number; driver’s license number; state identification number; financial account information; payment card information; medical information; and health insurance information.

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3. What is a class action?

In a class action, one or more individuals sue on behalf of other people with similar claims. These individuals are called the “Plaintiffs” or “Class Representatives.” Together, the people included in the class action are called a “Class” or “Class Members.” One court resolves the lawsuit for all Class Members, except for those who opt out from the Settlement. In this Settlement, the Class Representative is Barry Alexander. Everyone included in this Action are the Class Members.

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4. Why is there a settlement?

The Court did not decide whether the Plaintiff or the Defendant is right. Both sides have agreed to a settlement to avoid the costs and risks of a trial, and to allow the Class Members to receive benefits from the Settlement. The Plaintiff and his attorneys think the Settlement is best for all Class Members.

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Who is in the Settlement?

5. Who is included in the Settlement?

The Court has defined the Class this way: “All persons identified by Defendant as being among those individuals potentially impacted by the Data Incident, including all who were sent a notice of the Data Incident.”

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6. Are there exceptions to being included?

Yes. Excluded from the Class are: (1) all persons who are directors, officers, and agents of Defendant, or their respective subsidiaries and affiliated companies; (2) governmental entities; and (3) the Judge assigned to the Action, that Judge’s immediate family, and Court staff.

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The Settlement Benefits

7. What does the Settlement provide?

All Class Members are eligible to enroll in Credit Monitoring and one out of the two Cash Payment options. These benefits are described in more detail below.

Credit Monitoring. All Class Members are eligible to enroll in two years of CyEx Financial Shield Complete. Enrollment codes have been sent to all Class Members by postcard. If you no longer have your enrollment code, please contact the Administrator.

This comprehensive service comes with $1 million of financial fraud insurance, and includes monitoring for:

  • fraud or identity theft

  • unauthorized financial transactions

  • personal information associated with high-risk transactions

If anything suspicious happens, you will be able to talk to a fraud resolution agent to help fix any problems.

Cash Payment Options

  • Cash Payment A – Documented Costs. If you incurred actual, documented, and unreimbursed out-of-pocket losses due to the Data Incident, you can receive up to $2,000.00. The losses must have occurred between September 10, 2024, and September 25, 2026.

    This benefit covers out-of-pocket expenses like:

    • losses because of identity theft or fraud

    • fees for credit reports, credit monitoring, or freezing and unfreezing your credit

    • cost to replace your IDs

    • postage to contact banks by mail

    You need to send documented proof, like bank statements or receipts, to show how much you spent or lost. You can also send notes or papers you made yourself to explain or support other proof, but those notes or papers alone are not enough to make a valid claim. Your proof or notes should show that your expenses were because of the Data Incident. No payment shall be made for emotional distress, personal/bodily injury, or punitive damages, as all such amounts are not recoverable pursuant to the terms of the Settlement Agreement.

    You cannot be reimbursed for expenses if you have been reimbursed for the same expenses by another source, including compensation provided in connection with the credit monitoring and identity theft protection product offered as part of the notification letter provided by Defendant or otherwise.

    Cash Payment B – Alternate Cash. Instead of the benefits in Cash Payment A, you may claim a one-time pro rata cash payment. This payment is expected to be $20.00 but may be larger or smaller depending on the total claims filed.

    You do not have to provide any proof or explanation to claim this payment.

    There is a Settlement Cap of $200,000.00 on these cash benefits. This means that if the total value of cash benefits claimed is over $200,000.00, everyone’s payments will be reduced pro rata so that they add up to $200,000.00.

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8. What claims am I releasing if I stay in the Settlement Class?

If you stay in the class, you won’t be able to be part of any other lawsuit against CRM about the issues that this Settlement covers. The “Releases” section of the Settlement Agreement (Section XI) describes the legal claims that you give up if you remain in the Class. The Settlement Agreement is available here.

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Submitting a Claim Form for a Settlement Payment

9. How do I submit a claim for a Settlement benefit?

The fastest way to submit your Claim Form is online here. If you prefer, you can download a printable Claim Form here and mail it to the Settlement Administrator at:

CRM Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958

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10. Are there any important Settlement payment deadlines?

If you are submitting a Claim Form online here, you must do so by September 25, 2026. If you are downloading a Claim Form here and submitting a claim by U.S. mail, the completed and signed Claim Form, including supporting documentation, must be postmarked no later than September 25, 2026.

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11. When will the Settlement benefits be issued?

The Court will hold a Final Approval Hearing on October 26, 2026 (see FAQ 18). If the Court approves the Settlement, there may be appeals. We do not know if appeals will be filed, or how long it will take to resolve them if they are filed.

Settlement payments will be distributed if the Court grants final approval, and after any appeals are resolved.

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The Lawyers Representing You

12. Do I have a lawyer in the case?

Yes, the Court has appointed attorneys Tonyia J. Johnson of Shamis & Gentile, P.A. and Scott Edelsberg of Edelsberg Law, P.A., to represent you and other Class Members (“Class Counsel”).

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13. Should I get my own lawyer?

You will not be charged for Class Counsel’s services. If you want your own lawyer, you may hire one at your expense.

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14. How will Class Counsel be paid?

Class Counsel will ask the Court to approve $180,000.00 as reasonable attorneys' fees and reimbursement of litigation costs. This amount will be paid by Defendant.

Class Counsel will also ask for a Service Award Payment of $3,500.00 for the Class Representative. The Service Award Payment will also be paid by Defendant.

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Excluding Yourself from the Settlement

15. How do I opt out of the Settlement?

If you do not want to be part of the Settlement, you must formally exclude yourself from the Settlement. This is called a Request for Exclusion, and is sometimes also called “opting out.” If you opt out, you will not receive Settlement benefits or payment. However, you will keep any rights you may have to sue CRM on your own about the legal issues in this case.

If you exclude yourself, you are telling the Court that you do not want to be part of the Settlement. You will not be eligible to receive any Settlement benefits if you exclude yourself.

The deadline to exclude yourself from the Settlement is September 25, 2026.

To be valid, your Request for Exclusion must have the following information:

  1. the name of the Litigation: Barry Alexander v. Community Realty Management, Inc., Case No. 2026-009398-CA-01, pending in the Circuit Court for Miami-Dade County, Florida;

  2. your full name, mailing address, telephone number, and email address;

  3. personal signature;

  4. the words “Request for Exclusion” or a clear and similar statement that you do not want to participate in the Settlement.

You may only exclude yourself—not any other person.

Mail your Request for Exclusion to the Settlement Administrator at:

CRM Data Incident Settlement
ATTN: Exclusion Request
P.O. Box 25226
Santa Ana, CA 92799-9958

Your Request for Exclusion must be postmarked or emailed by September 25, 2026.

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Commenting on or Objecting to the Settlement

16. How do I tell the Court if I like or do not like the Settlement?

If you are a Class Member and do not like part or all of the Settlement, you can object to it. Objecting means telling the Court your reasons for why you think the Court should not approve the Settlement. The Court will consider your views.

You cannot object if you have excluded yourself from the Settlement (see FAQ 15).

You must provide the following information for the Court to consider your objection:

  1. the name of the Litigation: Barry Alexander v. Community Realty Management, Inc., Case No. 2026-009398-CA-01, pending in the Circuit Court for Miami-Dade County, Florida;

  2. your full name, mailing address, telephone number, and email address;

  3. a clear description of all the reasons you object; include any legal support, such as documents, you may have for your objection;

  4. if you have hired your own lawyer to represent you for this objection, provide their name, bar number, and contact information;

  5. if you or your lawyer have objected in any other cases in the past five years, list the names, courts, the orders ruling on your objections, and civil action numbers for each of those cases;

  6. whether or not you or your lawyer would like to speak at the Final Approval Hearing;

  7. if you plan on calling witnesses or submitting documents at the Final Approval Hearing, provide a full list of both; and

  8. your signature (if you have hired your own lawyer, their signature is not sufficient).

For your objection to be valid, it must meet each of these requirements.

To be considered by the Court, you must file your complete objection with the Clerk of Court by September 25, 2026. You must also send a copy of the objection to the Settlement Administrator, Class Counsel, and counsel for Defendant.

Clerk of the Court

Settlement Administrator

Clerk of the Court
20 NW 1st Avenue
Miami, FL 33128

CRM Data Incident Settlement
ATTN: Objections
P.O. Box 25226
Santa Ana, CA 92799-9958

Class Counsel

Counsel for Defendant

Tonyia J. Johnson
Shamis & Gentile, P.A.
14 NE 1st Avenue, Suite 705
Miami, FL 33132

Scott Edelsberg
Edelsberg Law, P.A.
20900 NE 30th Avenue, # 417
Aventura, FL 33180

Richard M. Haggerty
Mullen Coughlin LLC
426 W. Lancaster Avenue, Suite 200
Devon, PA 19333

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17. What is the difference between objecting and excluding?

Objecting is telling the Court that you do not like something about the Settlement. You can object to the Settlement only if you do not exclude yourself from the Settlement. Excluding yourself from the Settlement is opting out and stating to the Court that you do not want to be part of the Settlement. If you opt out of the Settlement, you cannot object to it because the Settlement no longer affects you.

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The Court’s Final Approval Hearing

18. When is the Court’s Final Approval Hearing?

The Court will hold a Final Approval Hearing on October 26, 2026, at 10:00 a.m. Eastern Time, via Zoom Meeting. Instructions on how to access the meeting will be available on this website.

At the Final Approval Hearing, the Court will decide whether to approve the Settlement. The Court will also decide how Class Counsel should be paid, and whether to award a Service Award Payment to the Class Representative. The Court will also consider any objections to the Settlement.

If you are a Class Member, you or your lawyer may ask permission to speak at the hearing at your own cost (see FAQ 16).

The date and time of this hearing may change without further notice. Please check this website for updates.

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19. Do I have to come to the Final Approval Hearing?

No. Class Counsel will answer any questions the Court may have. You may attend at your own expense if you wish, but you do not have to.

If you file an objection, you do not have to come to the Final Approval Hearing to talk about it; the Court will consider it as long as it was filed on time. You may also pay your own lawyer to attend, but you do not have to.

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If I Do Nothing

20. What happens if I do nothing at all?

If you do nothing, you will not receive a benefit from this Settlement. You will also give up the rights described in FAQ 8.

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Getting More Information

21. How do I get more information?

This website and the Notice are a summary of the proposed Settlement. The full Settlement Agreement and other related documents are available on the Important Documents page.

You can obtain copies of publicly filed documents by visiting the office of the Clerk of the Court, 20 NW 1st Avenue, Miami, FL 33128.

Do not contact the Court or Clerk of Court regarding this Settlement.

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